TERMS & CONDITIONS

Acceptance of Terms

Please read these terms and conditions (“Terms”) carefully. By using or accessing the Orak Living website at www.orakliving.com(the "Site") and any related mobile or other applications, you are agreeing to the terms and conditions set out below.

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PRIVACY & SAFETY

• You acknowledge and agree that the form and nature of the Site, may require effecting certain changes in it, therefore, we reserve the right to suspend the Site, or cancel, or discontinue any or all products or services at any time without notice, make modifications and alterations in any or all of its contents, products and services contained on the Site without any prior notice.

• You acknowledge and agree that if we disable access to your account, User may be prevented from accessing the Site, your account details or any files or other content, which is contained in your account.

• The content on this Site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the content or any other material on this Site is at your own risk.

• We reserve the right to charge subscription and/or membership fees from you, by giving reasonable prior notice, in respect of any product, service or any other aspect of the Site anytime in future.

• We may from time to time introduce referral and/or loyalty-based programs for its users (Program). These Program(s) maybe governed by their respective terms and conditions. By participating in the Program, you are bound by the Program terms and conditions as well as these terms. We reserve the right to modify, cancel and discontinue its Program without notice to you.

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Third Party Sites & Security

• Data Sharing - Orak Living does not share User data with third parties in exchange for money. We transfer personal data to third parties in order to obtain their services (for example, for Facebook and Google Ads). We are always careful with User data and we intend to comply with all regional legislation.

• Customer Notifications -Orak Living  gives the option to Users to opt out of email marketing and marketing on other media. You can email us at info@orakliving.com  if you are receiving communication which you do not wish to subscribe to.

•  Use of Cookies - Orak Living uses cookies to improve User experience and to increase Website load speeds. Users are advised to check their web browser setting if they do not want to share cookies. Some of the User tracking is done by Google and Facebook. You can refer to Google and Facebook's privacy policy for reference.

• External Links - Although Orak Living only includes verified links on the Website, we do not take guarantee for the quality of the links. Users are advised to exercise caution while clicking on any links. Orak Living cannot be held liable for any damage caused due to external links.

• As a convenience to you, we may provide, on this Site, links to web sites operated by other entities. If you use these sites, you will leave the Site. We make no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described there on.

Information Provided by You

• Name, Email ID, Shipping and Billing Address, Phone Number - This data is collected directly from Users of the Website. This data is used to identify the User, deliver goods and services, identify "lookalike" customers and for security and fraud prevention.

• Commercial Information - We do not collect payment card numbers and pins. Checkout happens through a third party portal of our payment gateway. We are provided details of the mode of payment and the bank used. We may use this information to provide targeted discounts and promotions and to analyze sources of traffic.

• Internet and network activity like IP addresses and location - We collect this data automatically when you visit our Website. This data is used to analyse location based aggregate data and sources of traffic. We also use this data to provide goods or services and targeted promotions.

• Communication data - We store all call records and WhatsApp communication with Users. This is used for quality, training purposes and for safety and fraud prevention.

• Social Media reviews - We may chose to re-share customer reviews on Facebook, Instagram and other social media. We use this data to measure User engagement and for security and fraud prevention. We obtain this data directly when Users share our content, post with our products or tag us.

• Other sources - We may use other sources to draw data to identify customers, delivery goods, customize and personalize advertisements, identify new customers and for security and fraud prevention.

• Information update - From time to time we may ask you to update your contact & other information with us on the Website or through any other approved channels. This is to help keep you updated on services, any changes in the services and its enhancements. We will not be liable for any failure or default to notify you of any service, any change in service or its enhancement if you fail to update such Information in a timely manner.

Compliance with Laws

  You shall comply with all laws and regulations in India and you will use the Site in compliance with these    Terms and applicable law.

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Any kind of Changes

   We reserve the right, to change, modify, add or remove any portion of these Terms. Changes in these Terms will be effective when notice of such change is posted. Your continued use of the Site after any changes to these Terms are posted will be considered acceptance of those changes.​